Building connections: Why leaders need to focus on their conversations
By Carrie Gallant, Published in CPABC in Focus
By now, we’ve all heard of the “great resignation”—or, as I like to call it, the “great awakening.” During the pandemic, a lot of people have awakened to what’s truly important to them. Many have realized they’re unhappy in their current jobs, and they’re leaving as a result. In fact, according to a recent Bank of Canada survey, almost one in five workers plan to leave their job in 2022. This great awakening has only intensified the struggle to find and retain employees. So what can business leaders do?