The Member did not complete the tax returns for a family of four clients. The Member responded to the clients’ communications unprofessionally.

The Investigation Committee determined that the Member contravened the following Rules of the CPABC Code of Professional Conduct:

201. 1 - Maintenance of the good reputation of the profession
202.1 - Integrity and due care

The Committee recommended that the Member:

  1. accept a reprimand;
  2. pay investigation expenses of $2,692; and
  3. attend and successfully complete a professional development course in conflict communications which is satisfactory to the Director, Professional Conduct.

In making its determination, the Committee took into account that the Member has apologized to the clients.