When a client became concerned about a potential mistake in a tax filing, the Member committed to the client that they would rectify the filing and compensate the client, if necessary. The Member did not keep their commitment to the client and did not respond appropriately to the client’s communications.
The Investigation Committee determined that the Member contravened the following Rules of the CPABC Code of Professional Conduct:
201.1 - Maintenance of the good reputation of the profession
202.1 - Integrity and due care
203 - Professional competence
The Committee recommended that the Member:
- accept a reprimand; and
- pay investigation expenses of $2,883.