The Member was engaged by an individual to amend their personal tax return with the Canada Revenue Agency. The Member did not reply to numerous messages from the individual sent over a period of several months.
The Investigation Committee determined the Respondent contravened CPABC Code of Professional Conduct Rule 201.1 (Maintenance of the good reputation of the profession).
The Committee recommended the Member accept a reprimand. In making this recommendation, the Committee took into account that the Member refunded the individual the professional fees that were charged by the Member.