The member initially agreed to assist an individual with the preparation of a personal income tax return and to resolve outstanding issues with the Canada Revenue Agency. Despite several commitments to perform the work over a lengthy period, the member did not provide the assistance to the individual.
The Investigation Committee determined that the Member contravened the CPABC Code of Professional Conduct as follows,
201.1 – Maintenance of the good reputation of the profession
202.1 – Integrity and due care
The Committee took into account that the member was experiencing a personal situation which affected the member’s ability to provide client services in a timely manner. The Committee recommended the member receive a warning that this determination will be taken into account if any other matters are referred to the Committee in the future.