Once a complaint is received and reviewed, and it is determined to be in the jurisdiction of the Chartered Professional Accountants of British Columbia (CPABC), the member, former member, registered firm, former registered firm or student is provided an opportunity to respond. CPABC’s Investigation Committee will determine if a complaint should be investigated or dismissed. If a dismissal is recommended, two Public Representatives of the Investigation Committee will independently review the complaint. For a detailed description of our process please refer to CPABC Ethics Process.
Once a complaint has been approved for investigation, an Investigator is appointed. The Investigator will conduct interviews and gather relevant information. The Investigator may share any or all information received from all parties with the member, former member, registered firm, former registered firm or student.
After the investigation has concluded, the Investigator will submit a report to the Investigation Committee. The Investigation Committee will make a determination as follows:
If the complaint is referred to the Disciplinary Committee, notice will be sent to the complainant; and will be posted on the CPABC website. However, details of the citation will not be disclosed in the public notice.
Hearings are heard by a panel of three or five members of the Disciplinary Committee, including a public representative. CPABC retains a lawyer who acts as the prosecutor for the case.
At the conclusion of a hearing, the panel will decide to dismiss the complaint or confirm it, in whole or in part, and give reasons for its decision.
Under our Act, member/registered firm, former member, former registered firm or student, or CPABC may appeal a panel’s order by applying to the Supreme Court of BC.
The resolutions and sanctions may include fines, costs and other remedial actions. Very serious matters may result in a suspension or cancellation of membership. Our processes do not allow for remedies available under civil court actions.
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